Before processing starts
You can request cancellation or refund if the order has not started processing. Once processing starts, refunds are not guaranteed because services are digital and time-sensitive.
Policies
Refund Policy
This page explains when refunds are available and how payment requests are reviewed.
Wrong information
Orders placed with an incorrect link, username, ID, phone number, or account details are not eligible for refund.
Service failure
If we cannot deliver a service from our side, we may retry the order, credit your wallet, or issue an appropriate refund.
Wallet and instant payments
Every payment is manually verified. If payment cannot be confirmed, the request is rejected without adding extra wallet balance.